Director
QualityMetrics LLC
Martha Kyrillidou is the principal of the library consulting firm QualityMetrics, LLC, which specializes in strategy, management, evaluation, space planning, and R&D activities. Martha believes in the transformative value of libraries to our communities. Our projects include, among others, renovation plans for the Noel Wien Public Library and the University of Alaska Fairbanks, strategic planning for the University of Montana, collection evaluation for the San Mateo Public Library, organizational climate assessment for the University of Oregon, and LSTA evaluations for more than 20+ state library agencies including the DC Public Library and the US Virgin Islands. QualityMetrics works with academic, public, school libraries and state libraries agencies and collaborates with architects and other consulting firms; what do we do: generate ideas, test, explain, measure, understand in depth and in breadth, partner, collaborate, co-create, share.
Prior to starting QualityMetrics, LLC, Martha served as the Director of the Statistics and Service Quality Programs at the Association of Research Libraries (ARL), which provides services to the 125+ research libraries. In this role, Martha established the ARL Research and Assessment program (now known as Research and Analytics) developing evaluation protocols that measure library service quality including space assessment, diversity, equity, and organizational culture, and the impact of networked electronic services among others; mostly known as LibQUAL+, ClimateQUAL, DigiQUAL, and as MINES for Libraries trademarked by ARL.
Martha is a national expert on indirect costs (F&A) and library cost studies for academic libraries. She has library credentials from the iSchools of Ohio and Illinois, including a Master’s in Library Science from Kent State University and a Ph.D. in Library and Information Science from the University of Illinois at Urbana-Champaign.
Assembling Your Consultant Tool Kit: What you Need to Know to Become a Successful Consultant
Friday, June 28, 2024
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